Question 1

What is FitFlow?

Accepted Answer

FitFlow is an AI-powered fitness and nutrition platform that combines everyday tracking — calories, macros, water, workouts, measurements and goals — with AI meal photo scanning and personalised coaching guidance.

Question 2

Who is FitFlow designed for?

Accepted Answer

Anyone who wants a single place to track nutrition and training. It is equally suited to people starting out and to experienced lifters who want detailed workout and personal-record data.

Question 3

Is FitFlow suitable for beginners?

Accepted Answer

Yes. Onboarding sets your goals and daily targets for you, and the meal scanner removes most of the manual entry that discourages new users.

Question 4

Can experienced athletes use FitFlow?

Accepted Answer

Yes. Advanced workout tracking covers sets, repetitions, weights and personal records, with full analytics and trend dashboards on Premium.

Question 5

Is FitFlow available on mobile and desktop?

Accepted Answer

Yes. FitFlow is mobile-first and also available on tablet and desktop, with your data synchronised across devices.

Question 6

How does the meal scanner work?

Accepted Answer

You photograph your meal and FitFlow identifies the likely foods and estimates calories, protein, carbohydrates, fat and fibre, which you can then review before saving.

Question 7

Is every nutrition estimate exact?

Accepted Answer

No. Estimates are guidance only. Portion size, preparation method, oils and hidden ingredients all affect the result, so treat the numbers as a well-informed starting point.

Question 8

Can I edit a scanned meal?

Accepted Answer

Yes. Every identified item, portion and nutrient value can be adjusted before the meal is saved to your diary.

Question 9

Can FitFlow identify multiple foods in one photograph?

Accepted Answer

Yes. The scanner is designed to separate multiple items on a plate and estimate each of them individually.

Question 10

What should I do if the scan is incorrect?

Accepted Answer

Edit the affected items directly, or log the meal manually. Clear, well-lit photographs taken from above generally produce better results.

Question 11

Does FitFlow replace a dietitian?

Accepted Answer

No. FitFlow provides general nutrition information and tracking tools. It is not a substitute for personalised advice from a qualified dietitian or medical professional.

Question 12

Can I set calorie and macro goals?

Accepted Answer

Yes. Daily calorie, protein, carbohydrate and fat targets can be set during onboarding and adjusted at any time.

Question 13

Can I track fibre and water?

Accepted Answer

Yes. Fibre is included in your nutrition breakdown and water has its own dedicated daily tracker.

Question 14

Can I log meals manually?

Accepted Answer

Yes. Manual entry is always available alongside the AI scanner.

Question 15

Does FitFlow support dietary preferences?

Accepted Answer

Yes. You can record dietary preferences so that guidance and targets better reflect how you eat.

Question 16

Can I create my own workouts?

Accepted Answer

Yes. You can build your own sessions and reuse them as templates.

Question 17

Can I track sets, repetitions and weights?

Accepted Answer

Yes. Each exercise records sets, repetitions and load so your session history stays complete.

Question 18

Does FitFlow record personal records?

Accepted Answer

Yes. Personal records are captured automatically from your logged sessions on Premium.

Question 19

Can I track cardio and strength training?

Accepted Answer

Yes. Both strength and cardio sessions can be logged and reviewed in your history.

Question 20

Does the AI coach use my logged workout data?

Accepted Answer

Yes. Guidance is shaped by the training, nutrition and progress data you have recorded in your account.

Question 21

Can I upload progress photographs?

Accepted Answer

Yes. Progress photographs can be uploaded and compared side by side using the comparison slider.

Question 22

Are progress photographs private?

Accepted Answer

Yes. Progress photographs are stored against your own account and are not shared publicly by FitFlow.

Question 23

Can I track body measurements?

Accepted Answer

Yes. Measurements can be recorded over time and viewed as trend graphs.

Question 24

How do achievements and XP work?

Accepted Answer

Consistent logging and completed goals earn achievements and XP, which build streaks and levels designed to reward showing up regularly.

Question 25

Is there a free plan?

Accepted Answer

Yes. FitFlow Free is available with no time limit and no card required.

Question 26

What is included with Premium?

Accepted Answer

Unlimited AI meal scanning, personalised AI fitness and nutrition guidance, advanced workout tracking, progress photos, measurements, full analytics and expanded achievements.

Question 27

Can I cancel at any time?

Accepted Answer

Yes. There are no lock-in contracts and you keep access until the end of the paid period.

Question 28

How do I manage my subscription?

Accepted Answer

Subscriptions are managed in your account settings, or through the app store where the purchase was made.

Question 29

What happens if I cancel Premium?

Accepted Answer

Your account reverts to FitFlow Free at the end of the paid period. Your history remains in your account.

Question 30

Can personal trainers offer FitFlow to clients?

Accepted Answer

Yes. Trainers can provide FitFlow to their clients through a commercial licensing arrangement, with FitFlow-branded, co-branded or white-label options available.

Question 31

Can gyms offer FitFlow to members?

Accepted Answer

Yes. Gyms, studios and multi-site groups can make FitFlow available to members as a value-added digital service.

Question 32

Can FitFlow be included in a membership package?

Accepted Answer

Yes. FitFlow can be packaged into selected membership levels, member programs or premium tiers.

Question 33

Is commercial pricing published online?

Accepted Answer

No. Commercial arrangements vary considerably by organisation, so pricing is provided directly following a discovery conversation.

Question 34

How is commercial pricing determined?

Accepted Answer

Commercial pricing is tailored according to user volume, branding requirements, implementation scope and support requirements. Submit a demo request to receive a tailored proposal.

Question 35

What is a FitFlow commercial licence?

Accepted Answer

It is a business-to-business arrangement allowing an organisation to provide the FitFlow platform to its clients or members, rather than each individual purchasing a consumer subscription.

Question 36

What is the difference between co-branded and white label?

Accepted Answer

Co-branded keeps the FitFlow product identity while adding your logo, selected colours and onboarding content. White label delivers a dedicated branded experience with your own app name, identity and store presentation.

Question 37

Can our organisation use its own app name and logo?

Accepted Answer

Under a white-label arrangement, yes — subject to project scope and technical assessment.

Question 38

Can FitFlow support multiple locations?

Accepted Answer

Yes. Multi-site and franchise structures can be scoped as part of the commercial discussion.

Question 39

How long does implementation take?

Accepted Answer

Timeframes depend on the branding level, configuration requirements and user volumes involved, and are confirmed during solution design.

Question 40

Can we request a customised demonstration?

Accepted Answer

Yes. Submit a demo request describing your organisation and we will tailor the walkthrough to your audience and commercial goals.

Everything You Might Be Wondering.

About FitFlow

AI Meal Scanner

Nutrition

Training

Progress

Subscription

Personal Trainers and Gyms

Licensing and White Label

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